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FAQs and TERMS & CONDITIONS

How can I pay for my order?
We accept payments from credit and debit cards, or regular bank account payments - all through PayPal, a service you do not need to sign up for to use! We currently do not accept cash or cheque.

Do you post worldwide?
Yes, we calculate and show you the postage costs on your order before you pay.

How long does it normally take for my order to arrive?
All UK orders should arrive between 5-10 working days. International orders within two weeks, however weather and postal problems may cause some delays.

What is your returns policy?
If you have an issue with a T-shirt you receive you can return it within 10 days of receiving your order, as long the T-shirt HAS NOT been washed or damaged. Please contact us before you return the T-shirt and let us know what you would like, a refund, or exchange. You will be responsible to pay the shipping fees of any returned T-shirt sent back to us.

What is your returns address?
New Killer Shoes
PO Box 16263
Solihull
B93 3HA
Please note we are not responsible for items lost in transit.

How can I contact New Killer Shoes?
The band's official website is www.newkillershoes.com and you can also email us at info@newkillershoes.com